The ad landing pages, where our ads send people, are the one part of the site that does more. Their addresses start with kihanmarketing.com/go/. Their form may ask you to confirm your phone number with a code, sent by text or by a phone call, and it sends your details to GoHighLevel, the customer relationship management system we use to book calls.
Their calendar is GoHighLevel's too, and it may load Meta's pixel script on its own. They use the Meta pixel and Meta's Conversions API to measure the results of our ads. They keep a few notes for the visit in your browser. The free audit call form and Text messages below cover them in full.
Kihan Marketing is a digital marketing agency. If anything below is unclear, or you want your details removed, email info@kihanmarketing.com and a person will answer.
What the forms collect
Two forms on the main pages of this site send us information, and both are the same intake. Nothing is collected unless you type it and press the button. The form on the ad landing pages is different, and has its own section.
Your email address
Required, because a reply has to go somewhere.
Your website
Required, because it is the thing we look at.
What you think is wrong
Required on the longer form, in your own words, because it is what the first reply answers. The short audit form asks only for your website and your email.
Your name, and your market
Optional. The market is a place, not an address.
What is running now
Optional free text, in your own words.
On the pricing page only: what you are looking for, how big it is, and when you need it
Optional, and they exist so the first reply can be a scope rather than a phone call.
The page you sent it from
Recorded so we know what you were reading.
Where it goes and how long we keep it
An inquiry from either of those two forms becomes an email. That is the whole mechanism.
It is sent to info@kihanmarketing.com over SMTP through our own Google Workspace mailbox, and the reply address is set to yours so answering the notification answers you.
There is no database, no CRM sync and no marketing automation behind these forms. Nothing is added to a mailing list, and there is no autoresponder or sequence.
It stays in that mailbox until it is no longer useful, the same as any other email a business receives.
If the send fails, the message is written to our server log so the inquiry is not silently lost, and the form tells you it failed rather than pretending it worked.
Cloudflare checks that a person sent it. Pages with a form load Cloudflare Turnstile, and when you press the button it runs a short check in the background to keep bots out. To do that, Cloudflare looks at information about your browser and device, under Cloudflare's privacy policy. It never receives what you typed into the form.
We do not sell, rent or share it. The only third party that receives your inquiry is Google, because that is who runs the mailbox.
The free audit call form
The ad landing pages carry one form, and it books a free call with Kiran: the audit call, website review or free test the page offers. It asks for more than the forms above because it ends in a booked call. When it asks you to confirm your phone number, it does that before your details reach GoHighLevel.
What it asks for
Your name, company name, email address and phone number (with its country, picked from a list), your website (or a box to tick if you do not have one yet), your role from a short list, and if you like, what Kiran should look at first.
What it records with it
The page you sent it from, the button you pressed to open it, and if an ad brought you, the ad click code and campaign tags from the address you arrived at.
The code we send you
When the form asks you to confirm your phone number, asking for the code sends a six-digit code to your number through Twilio Verify, Twilio's service for checking phone numbers, as a text or, if you choose, as a phone call that reads the code out. A number from any country is accepted. If Twilio cannot send a code to your number's country, the form skips the code and sends your details without it, marked as not confirmed. When the form does not ask, no code is sent. Either way, Cloudflare Turnstile checks the request first, as it does on the other forms. Text messages has the rest.
Where your details go
Once you send them, and once your number is confirmed when the form asks for a code (or the code is skipped because it cannot reach your country), your details, with the country your phone number is from, go to GoHighLevel, which we use to book calls and follow up on them. If GoHighLevel cannot take them, a copy is emailed to info@kihanmarketing.com instead, so nothing is lost.
The free tests
If the page offers a speed-to-lead, after-hours leasing, missed-call or booking test and you book it, we contact your business before the call the way a customer would: we fill in its form, call the line you give us and send a message, and note when, or whether, someone replied. Kiran presents the results on the call.
If you leave before it is done
If you ask for a code and then leave or switch away from the page before your details reach us, what you typed, with the page and ad details, is emailed once to info@kihanmarketing.com, marked as not verified (or, if your number was already confirmed, as not received), so a person who got stuck is not lost. It never goes to GoHighLevel, so nothing automatic follows.
Booking the call
The calendar on these pages is GoHighLevel's, shown in a frame with your details filled in. What you enter there goes to GoHighLevel, under its privacy policy, along with the address of the page and of the site that sent you, and it may set its own cookies in the frame. GoHighLevel's calendar may also load Meta's pixel script inside the frame on its own. We have not set a Meta pixel inside the frame, but Meta may use what that script collects under its own privacy policy. The call itself is on Google Meet.
Measuring our Meta ads
These pages use the Meta pixel and Meta's Conversions API to measure the results of our ads on Facebook and Instagram, as described under Analytics. When the form is sent, our server tells Meta so, with your name, email address and phone number in hashed form (turned into a one-way code, not sent as written) and your IP address and browser details, so Meta can match the inquiry to the ad that brought it. Meta handles this under its own privacy policy.
The emails that follow
GoHighLevel emails you a confirmation and reminders for a booked call. If you have not booked yet, it sends up to five short follow-ups over about a week, and if you miss or cancel a call, a few that offer a new time. All of these are emails. The follow-ups link to the calendar with your details filled in, through a private code in the link rather than the details themselves.
What stays in your browser
Notes for the visit, kept in session storage, which is cleared when you close the tab: the ad click code and campaign tags you arrived with (kh-go-attr), the button you pressed (kh-go-cta), whether the calendar was shown (kh-go-cal) and whether your booking was counted (go_booked_counted). GoHighLevel's calendar script, which runs on the page to size the frame, may also keep your contact details in your browser's local storage after you book, so GoHighLevel can recognize you if you book again. They stay until you clear your browser's site data.
How long we keep it
In GoHighLevel and in the mailbox until it is no longer useful, or until you ask us to delete it. When a step fails, what you sent is written to our server log, so a request is never lost.
Who handles it
Twilio sends the code when the form asks for one, GoHighLevel books the call and sends the emails about it, Meta receives the hashed details above to measure our ads, and Google runs the mailbox, Kiran's calendar and Google Meet. We share it with each only so it can do that job for us, under its own privacy policy. We do not sell or rent it.
Text messages
The free audit call form asks for a phone number. This is everything that number is used for.
The code you ask for
When the form asks you to confirm your phone number and you press the button, we text a six-digit code to the number you entered, or call it and read the code out if you chose a call, through Twilio Verify, to confirm it is yours. Each time you ask for a code, one text is sent or one call is made. It is sent because you asked for it, and it does not sign you up for anything. Msg and data rates may apply.
The only text we send
The code, when the form asks for one, is the only text message, and the only automated call, this site sends, and there are no marketing texts or calls. Everything else about your call comes by email.
The free test, if you booked one
If you give us a business line to test, in the phone field or the note, we call it before your call, as a customer would, to see who answers.
Reaching you about your call
Kiran may use your number to reach you about the call you asked for.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Analytics
We use Google Analytics to understand how the site is used: how many people visit, which pages they read, roughly where they are (city and country), what device and browser they use, and how they arrived, for example from a search or a link.
It also records a few actions: clicking to book a strategy call, tapping the phone, WhatsApp or email links, a form being sent, and on the ad landing pages, each step of the free audit call form, from a button pressed to a call booked. It records that these happened, never what you wrote.
Google Analytics sets its own cookies on this site, named _ga, so a returning visit can be told apart from a new one.
The data is processed by Google under Google's privacy policy. Google says Google Analytics 4 does not log or store IP addresses.
You can opt out with Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout, by blocking cookies in your browser, or with a content blocker. The site works the same either way.
We also use Microsoft Clarity to see how the pages themselves work: where people click, how far they scroll, and where a page confuses them. It does this with heatmaps and with recordings of visits, which replay the page and the pointer, not you or your screen.
What you type is masked. Clarity hides the text entered in form fields, so a recording shows that a field was filled in, not what was written in it. On the ad landing pages' booking page, it starts only once the private code in the link has been taken out of the address.
Clarity sets its own cookies on this site, named _clck and _clsk, to connect the pages of one visit and tell a returning visit from a new one.
The data is processed by Microsoft under the Microsoft Privacy Statement.
You can opt out by blocking cookies in your browser or with a content blocker. The site works the same either way.
We use Google Ads to bring people to the ad landing pages, and on those pages the same Google tag that runs Analytics reports to it. It tells Google Ads when a visit that came from an ad ends in the free audit call form being sent or a call being booked, so we can see which ads bring real inquiries. It runs with ad personalization turned off, so it counts those visits without adding anyone to a list for other ads.
Google Ads sets its own cookies on the ad landing pages, so a booking can be matched to the ad click that started it.
The data is processed by Google under Google's privacy policy.
You can opt out by blocking cookies in your browser or with a content blocker. The site works the same either way.
On the ad landing pages, and only there, we also use the Meta pixel and Meta's Conversions API to measure our ads on Facebook and Instagram. They tell Meta when one of those pages is viewed, when the free audit call form is sent and when a call is booked, so we can see which ads bring real inquiries. What goes to Meta with the form is described under The free audit call form.
The Meta pixel sets its own cookies on the ad landing pages, named _fbp, and _fbc when you arrive from a Meta ad, so an inquiry can be matched to the ad click that started it.
The data is processed by Meta under Meta's privacy policy.
You can opt out of the pixel by blocking cookies in your browser or with a content blocker. The site works the same either way. The report of a sent form comes from our server, not your browser, so it is sent either way.
What the site does not do
Worth stating plainly.
No retargeting by us
Our Google tag runs with ad personalization turned off, so it does not put you on a list for ads that follow you around the web, and we do not use the Meta pixel to build such lists either. The only advertising measurement we use is the Google Ads and Meta counts described under Analytics, and the Meta pixel runs only on the ad landing pages. The booking calendar on the ad landing pages is provided by GoHighLevel, and it may load Meta's pixel script inside its frame on its own. We have set no pixel inside that frame, but Meta may use what that script collects under its own privacy policy.
No other cookies
Apart from the Google Analytics, Microsoft Clarity and Google Ads cookies described above, and the Meta pixel's on the ad landing pages, the site sets no cookies. On the main pages it keeps two things in your browser's storage: whether you paused the moving images on the portfolio page, which is cleared when you close the tab, and the articles you saved with the Save button, which stay until you remove them or clear your browser's site data. The saved list never leaves your browser; we cannot see it. The ad landing pages keep a few more, described under The free audit call form. Anything set inside a booking calendar, Cloudflare's spam check or a client website's frame belongs to Google, GoHighLevel, Meta, Cloudflare or that client, not to us.
No accounts, no logins, no payments
There is nothing to sign up for.
No AI training on your inquiry
What you send is read by a person and used to answer you.
Our hosting provider keeps ordinary server logs, which include IP addresses, in the way every web host does. We do not use them for marketing.
Third parties you can reach from here
Some pages link out to client websites we have built or worked on, and some show one live inside a frame. The footer links to our profiles on Facebook, Instagram and LinkedIn, and to our Google Business Profile. Once you follow one of those links you are on somebody else's site, under their privacy policy rather than this one.
Booking a free strategy call works the same way. The booking page is run by Google Calendar, and the contact page shows it inside a frame, so that part of the page loads from Google, and Google may set its own cookies in it.
The details you enter to book a time go to Google, under Google's privacy policy, and the booking arrives in our Google Calendar. Nothing you enter there passes through this site. On the ad landing pages the calendar is GoHighLevel's instead, as described under The free audit call form.
Your choices
Ask what we hold
Email info@kihanmarketing.com and we will tell you.
Ask us to delete it
Same address. We will delete it, from the mailbox and from GoHighLevel, and confirm.
Stop the emails
For the emails about a call, write to info@kihanmarketing.com and we will take you off them.
Opt out of analytics
Use Google's opt-out add-on, block cookies or use a content blocker, as described above.
Send less
On the main forms, only the email address, the website and, on the longer form, what you think is wrong are required. On the free audit call form, your note is optional, and if you do not have a website yet, you tick a box instead of giving one. A blank optional field costs you nothing.
Changes, and how to reach us
If this policy changes in a way that matters, the change will appear on this page rather than in an email nobody reads. The rules for using the site itself are in the terms of service.
Call Kihan Marketing at (425) 954-3452 or email info@kihanmarketing.com.