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Marketing glossary

Local Services Ads Google's pay-per-lead ads, and how roofers get the most from them

Local Services Ads are Google ads for local service businesses that appear at the top of search results and charge per lead rather than per click: the business pays when a customer contacts it through the ad. A business that passes Google's screening and verification shows a Google Verified badge. Home service trades, such as roofers, plumbers and electricians, are among the eligible categories.

How do Local Services Ads work?

You choose the services you offer and the areas you serve, set a weekly budget, and Google shows your listing to people searching for those services there. Google describes them as pay-per-lead listings for verified providers, and says you pay only for leads related to your business and the services you offer.

The details, including eligible categories and the verification steps, are on Google's Local Services Ads page and its help page on getting started with Local Services Ads.

Why do Local Services Ads matter for a roofer?

They appear at the top of the page for many roofing searches, and they charge for a contact rather than a click. For a roofer, that can mean a steadier cost per inquiry than search ads in a busy storm season, with less to manage. The trade-off is control: Google decides much of who sees the listing, and there are no keywords to choose.

For example, a roofer runs Local Services Ads for roof repair and replacement across its service area, and Google Ads search campaigns for the higher-value replacement searches in the towns it most wants. The listing catches urgent calls with little upkeep; the search campaigns go after the jobs the roofer wants most, with their own landing pages.

How do you get the most from Local Services Ads?

  1. Complete verification early

    The badge takes time, and the listing cannot run at full strength without it.

  2. List only the jobs you want

    Turn off services you do not do, so the leads you pay for are ones you can take.

  3. Answer fast

    Pick up calls and reply to messages quickly, and keep your hours accurate.

  4. Ask for reviews

    Reviews show on the listing, so ask every customer.

  5. Track what each lead becomes

    Note which leads turn into inspections and signed jobs, and give Google feedback on the ones that were not real leads.

For how they compare with search ads, read our post on Local Services Ads vs Google Ads. We run both as part of roofing lead generation.

Google reviews

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Nicholas

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Kiran and his team are simply fantastic! I've worked with 16 different third party marketing teams and they are by far the best. They are incredibly smart, responsive and an overall pleasure to work with. Since working with them over the last 2 months my ask of them constantly changes and their ability to quickly adapt and figure out new ways to quickly add value is incredibly impressive. I can't recommend Kiran and his team enough and will continue to work with them for the foreseeable future!

Reika

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Kihan Marketing is a fantastic team to work with, friendly, professional, and highly responsive. They are highly responsive and quick to take action, ensuring projects move forward efficiently. Despite working in a fast-paced environment, they remain professional, organized, and attentive to detail. Their dedication really show in the quality of their work, and they consistently deliver results while maintaining clear communication. Highly recommended!

Real estate agency, Sint Maarten

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Kihan Marketing Organization is friendly, professional, and very responsive. Kiran and his team move quickly, communicate clearly, and deliver high-quality work in both website development and social media marketing. They stay organized, pay attention to detail, and make the whole process smooth and efficient. Highly recommended for anyone looking to grow your online presence!

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Real estate agency, Thailand

I highly recommend Kihan Marketing. Kiran is an incredibly talented, skilled, and thoughtful web designer. What impressed us most was that he didn't simply build a website, he took the time to truly understand our business, our vision, and the local Koh Samui real estate market. Throughout the process, Kiran provided valuable advice and creative ideas that helped shape the brand and support the growth of our business. His attention to detail and understanding of what makes a business unique resulted in a website that feels truly personal to our brand. He created the beautiful website for [a real estate agency in Thailand]. It represents the elegance, professionalism, and identity of our business beautifully. Thank you, Kiran and Kihan Marketing, for bringing our vision to life. Highly recommended!

Listya

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Working together felt very collaborative and aligned. Communication flowed easily, tasks were well-organized, and we shared the same attention to detail throughout the process. It genuinely felt like working as one team.

Business client

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Kihan Marketing Organization has been great to work with. The team is professional, responsive, and focused on delivering real results. I'm very satisfied with their service and would highly recommend them.

vittoria

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Very fast and professional. I love working with Kihan Marketing. Definitely recommended

Wei

Real estate agent, Sint Maarten

I can't recommend Kihan Marketing highly enough. Kiran and his team truly went above and beyond in helping me with both my social media and my website, and the results speak for themselves.

Shelley

Cryotherapy studio near Seattle

I recently worked with Kihan Marketing to design my new website, and I couldn't be more thrilled with the experience. From start to finish, they were incredibly responsive, communicative, and attentive to every detail.

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