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TikTok/Reels Series: 'Things My Renters Did This Week (Kirkland Edition)'

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TL;DR

Format: 15 to 25s  ·  3x/week  ·  Voiceover + b-roll  ·  One CTA per video

Hook template: ‘Day in the life of a Kirkland property manager: today a tenant called because…’

What you'll take away

Video 1: "The 6AM Fridge Call" [22s]

🎬 Hook: [Phone ringing at 6am, groggy face] A tenant called me at 6am because,

📱 Body: , their fridge was making a noise. [Normal fridge humming] Ice maker cycling. Completely normal. I still sent someone. Their rent is $1,600. So yes, I sent someone.

Video 2: "Rent Is 'Coming Tomorrow'" [20s]

🎬 Hook: [Calendar: 1st of the month] Rent was due yesterday.

📱 Body: Me: ‘Just checking in, rent hasn’t come through.’ Tenant: ‘I’ll send it tomorrow.’ [Text overlay: TOMORROW] Me: ‘Tomorrow as in today?’ Tenant: ‘Haha yeah.’ [Venmo notification] Rent received. 11:59pm. Perfect.

“The advantage moves from who can afford to produce, to who has good judgment about what to produce.”

The 2026 shift

Video 3: "The Inspection Surprise" [20s]

🎬 Hook: [Walking to front door] Arrived for a routine inspection and,

📱 Body: [Reveal: burgundy accent wall, neon sign, floating shelves, all unauthorized] I love what they’ve done with the place…. That’s a deposit deduction. All in the lease. All documented. That’s why you have a PM

Video 4: "May 1 Turnover Chaos" [24s]

🎬 Hook: [Clock hitting 9am May 1] May 1st. Busiest day in property management.

📱 Body: [Old tenant still packing | New tenant outside with moving truck] Old tenant: ‘One more hour.’ New tenant: ‘I’m here.’ [PM on phone, speed-walking] Coordinating three cleaners, a locksmith, and my lunch. [New tenant happy, key in hand] Moved in by 2pm. Nobody lost their mind.

Video 5: "The Pet Escalation" [22s]

🎬 Hook: A tenant asked about their pet situation. I thought it’d be quick.

📱 Body: First: ‘Can we get a small dog?’ Sure, deposit applies. Then: ‘It might be medium.’ Then: ‘And my sister’s cat.’ Lease says no. Then: ‘What about a bunny?’ I called them. Bunny: approved. Extra cat: no. Lease updated. Everyone happy.

Video 6: "Priced Right vs. Priced Wrong" [20s]

🎬 Hook: [Split screen: two identical units] Same neighborhood. Same size. Same amenities.

📱 Body: Unit A: $1,700/mo. Rented in 5 days. Unit B: $1,760/mo. Sat for 38 days. [Calculator] Unit B lost $2,546 in vacancy. To earn $60 more per month. 3% overpriced. One month of rent. Gone.

Video 7: "The 'Urgent' Maintenance Request" [20s]

🎬 Hook: Tenant marked the maintenance ticket: URGENT.

📱 Body: Moved three things to get there. [Arrive] The urgent issue, [reveal: light switch that clicks when turned on] It’s a switch. They all click. Fixed in four seconds. Still logged it. Because that’s professionalism.

Video 8: "The Rent Cap Conversation" [22s]

🎬 Hook: Told a tenant rent was going up. Here’s how it went.

📱 Body: Me: ‘Per WA’s 2026 rent cap, 9.683%.’ Tenant: ‘Can we negotiate?’ Me: ‘That’s… the legal max. We’re not going higher.’ Tenant: ‘Oh. So you’re being fair?’ Me: ‘Correct.’ Tenant: ‘That seems reasonable.’…sometimes it just goes fine.

Video 9: "Move-Out Damage Tour" [22s]

🎬 Hook: [Walking empty unit] Move-out inspection. $1,700/month unit.

📱 Body: [Pan slowly] Scuffed walls, repaint. Broken cabinet, $40 fix. Carpet stain, photographed clean on move-in. Door hole; I have photos. Total deductions: $1,240. Move-in photos: priceless.

Video 10: "30 Days Vacant to Revenue" [18s]

🎬 Hook: [Empty apartment] 30 days ago this was vacant.

📱 Body: [Fast montage: photos, listing, showings, signing, move-in] Listed at market. 7 inquiries in 48 hours. 3 applications. 1 great tenant. [Rent notification] Moved in. Paying. Owner hasn’t thought about it once.

Video 11: "The Neighbor Complaint Chain" [22s]

🎬 Hook: One complaint turned into three in 20 minutes.

📱 Body: Tenant A: ‘Unit B is loud at 11pm.’ Me to B: ‘Quiet hours apply.’ B: ‘Actually it was Unit C.’ Me to C: ‘Hey, quick reminder.’ C: ‘I thought it was Tenant A?’ [PM staring at phone] Ten minutes of diplomacy. Quiet hours agreed. No one called back that week.

Video 12: "The ADU Reveal" [20s]

🎬 Hook: This Kirkland owner didn’t know their lot could hold 4 rental units.

📱 Body: [Single-family home] Standard SFH. NR zone. Seattle’s Oct 2025 update allows 4 units per lot. [Diagram: 1 home → 3 ADUs] Currently: $2,800/mo. With ADUs: ~$7,200/mo. Same lot. Same address. They booked a consultation.

Production Notes

  • Voiceover: calm, dry, matter-of-fact. Not dramatic. Not over-polished.
  • B-roll: phone screen, walking units, keys, paperwork, your face reacting
  • Text overlays: sparingly, key numbers and punchlines only
  • Post: Mon / Wed / Fri | 7 to 9am or 6 to 9pm | Reply to every comment within 30 min
  • Hashtags: #PropertyManagement #KirklandRentals #LandlordLife #SeattleRentals #PropertyManagerProblems

Want a TikTok + Reels content calendar like this built for your PM brand every month? That’s what Kihan Marketing does → kihanmarketing.com

KEY TAKEAWAY

A property manager can build a TikTok and Reels series from ordinary work moments by posting 15 to 25 second videos three times a week, Monday, Wednesday and Friday, using voiceover over simple b-roll and one call to action per video. The tone should stay calm and matter of fact, and replies to comments should come within 30 minutes.

Frequently asked questions

It is a recurring short video series in which a property manager retells real moments from the job, one story per clip. The Kirkland edition maps out twelve episodes such as The 6AM Fridge Call, The Inspection Surprise, Move-Out Damage Tour and The ADU Reveal. Each clip runs 15 to 25 seconds and closes with a single call to action.

Each video pairs a spoken voiceover with simple b-roll, so you narrate the story while the footage carries the visuals. Usable b-roll includes your phone screen, walking through units, keys, paperwork and your own face reacting. Open with a hook line, keep text overlays sparing and reserved for key numbers and punchlines, and finish with one call to action.

Three posts a week, each only 15 to 25 seconds long, plus time spent replying to comments. The raw material comes from work you already do, and the b-roll is deliberately plain: a phone screen, keys, paperwork, walking a unit. The post asks for calm and unpolished delivery rather than production value, so the real commitment is consistency and fast comment replies.

Post on a Monday, Wednesday and Friday rhythm, in the 7am to 9am or 6pm to 9pm windows. The series is designed as an ongoing habit rather than a one week campaign, and the post is blunt about judging it: pick the number that pays your bills and track that, instead of watching view counts.

Overproducing the videos and outsourcing the thinking. The post wants a calm, dry, matter of fact delivery, not drama and not polish, with text overlays used sparingly. It also warns that AI is a power tool and not a strategist, that you should automate behind the scenes but stay personal on the front line, and that one tool used daily beats five you barely touch.

Start by listing the moments that already repeat in your week, then write a one line hook for each, the way the post does with “Rent was due yesterday” or “Move-out inspection. $1,700/month unit.” Tag posts with terms like #PropertyManagement, #KirklandRentals and #SeattleRentals. If you would rather have a monthly calendar built for you, Kihan Marketing offers a free proposal at (425) 954-3452.

About the author

Hannah Pepito

Co-founder, Social Media & Analytics

Hannah Pepito is a co-founder and the project manager at Kihan Marketing, running delivery across the agency's client work, from apartment community launches to multi-channel campaigns. Hannah writes about social media and the analytics that show whether marketing is actually working.

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